Common Issues and Solutions

Grey Water Tanks

Unpleasant Odor:

• Cleaning: Drain and clean the tank with a cleaner specifically designed for grey water tanks.
• Odor Traps: Ensure the traps under the sinks contain water to prevent odors from rising.
• Ventilation: Check that the tank vents are not blocked.

Slow or Blocked Drainage:

• Obstruction: Use a plumbing snake or rod to clear the pipes.
• Ventilation: Ensure the vents are clear to allow proper air and water flow.

Water Leak:

• Connections: Check and tighten connections. Replace damaged seals or pipes if necessary.
• Cracked Tank: If the tank is cracked, it may require repair with a plastic repair kit or complete replacement.

Black Water Tanks

Unpleasant Odor:

• Chemical Treatment: Use products designed for black water tanks to control odors and break down waste.
• Cleaning: Regularly drain and clean the tank with water and specific solutions.
• Ventilation: Ensure the tank vents are not blocked for proper ventilation.

Slow or Blocked Drainage:

• Obstruction: Use a drain snake or plumbing rod to clear the pipes.
• Add Water: Add water to the tank before emptying to help flush out solids.

Water Leak:

• Connections: Check and tighten pipe and valve connections. Replace damaged seals or pipes if necessary.
• Cracked Tank: If the tank is cracked, it may need repair or complete replacement.

Preventive Maintenance

Regular Draining: Regularly drain the tanks to prevent waste and deposit buildup.

Cleaning: Clean the tanks with specific solutions after each drain to maintain cleanliness and prevent odors.

Treatment Products: Use treatment products for grey and black water tanks to break down waste and control odors.

Ventilation: Ensure the tank vents are clear and functioning properly.

Shock Treatment: Once or twice a year, use a powerful treatment to dislodge residues and ensure a deep clean of the tank.

When to Call a Professional

If, after performing these checks and troubleshooting steps, the problems persist, it is recommended to consult a professional. Wastewater tanks and their systems can be complex and may require specific expertise to diagnose and repair certain issues.