Privacy Policy

Your Privacy is important to Leisure Days Gatineau (referred to as “we” or “us” in this policy). The purpose of this policy is to inform you what personal information we collect voluntary   about you, how we use it, whether we disclose it to anybody else, how long we keep it and how you can request access to your personal information or obtain more information about Leisure Days Gatineau’s privacy policy.

Personal Information means any information about you except your name, business title, business address, business email address, business telephone number or business number. It also does not include your home address and telephone number if these are published in a telephone directory.

What personal information do we collect?

When you purchase, lease, finance the caravan through us or other products or services, if you participate in one of our surveys, contests, or promotions, contact our dealership staff, we may collect some or all the following personal information voluntary:

• Your name, address, and telephone number
• Email address
• Your occupation
• Information about your existing caravan trade-in
• Details of your caravan and its service history
• Your driver’s license number
• The name of your insurance company 
• Your insurance policy number and details about your insurance coverage
• Your language preferences
• Your date of birth 
• Financial and credit information 
• The principal amount of your loan, interest, and repayment schedule.
• Health information and amount if you are applying for life, health, disability, or accident insurance.

Provision of your Social Insurance Number is optional. However, you should be aware that most credit reporting agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your Social Insurance Number, our ability to obtain a timely and accurate credit report may be affected.

The security of your personal information is important to us!

Your personal information may be used by us to provide products and services to you such as to obtain a license, to obtain a credit report if you are financing or leasing, to obtain appropriate financing of your caravan, to provide you with a reminder that your caravan requires servicing and to provide you with updates and information regarding products, promotions and services we have to offer and which we think will be of interest to you.

Sometimes we have to share your personal information with others. We do not sell your personal information to third parties. We may share some or all your personal information with third parties such as the manufacturer of your caravan and its related companies, the providers of products or services relating to your caravan, credit reporting agencies, financial institutions or financing companies, your insurance agent or company and companies which provide or insure warranties relating to your caravan.

How long do we keep your personal information?

We retain your personal information for as long as the law allows or requires us to do so. If there are legal requirements relating to how long we keep your personal information, we comply with them.  

What can you do if you want to limit the use to which we put your personal information?

Most of the personal information which we collect is necessary for us to sell or lease you your caravan, to provide products and services, to assist you in the financing and we cannot do this without the personal information. Similarly, we must disclose your personal information as described above to sell you the caravan, to assist you in arrangements for financing or leasing or to provide servicing to your caravan. If you do not want us to use or disclose your personal information in a particular way, please contact us and we will be pleased to discuss with you how we can limit collection, use or disclosure of your personal information.

You can request access to your personal information.

You have a right to access the personal information which we have about you and to request that personal information which you believe to be inaccurate corrected. If you wish to access your personal information you should contact us and we will be pleased to assist you.

Questions? Concerns?

If you have any questions or concerns about this Privacy Policy or about the collection, use, and disclosure of your personal information, please contact us and we will try to address your concerns.

The person responsible for personal information is Éric Parker. He can be reached by phone at 819-986-8099 or by email eparker@leisuredaysrv.ca.

We appreciate your patronage and will continue to be the best dealership you have ever done business with.